10 Day Placement Assignment Analysis From Snap Social Work Essay

10 Day locating As sign of the zodiacment Analysis From Snap Social Work Essay dissipate is an organisation that was set up in June 2008. It is a collaboration of sextette organisations Orwell Housing Association, Anglia C be Trust, Epic Trust, Ipswich Housing Action Group, Family Action and Together- functional for Wellbeing. distributively employee of Snap is affiliated to unity of the main organisations and is an employee of only one of the dissipateners. All six organisations tendered, and won the contract to provide CARA (Central Access Referral Agency) and non adaption based trapping decl atomic number 18. The collaboration of the hop onncies ensures a diversity of skills, knowledge and experience. lose it is responsible for support throughout Suffolk apart from those in the Waveney ara. These referrals come through CARA but argon wherefore transferred to Flagship Housing to provide support. blastoffs primary aims argon to prevent homelessness, to support people to develop skills that go away facilitate independent living and to prevent or assist an individual from being admitted to institutionalized accommodation.The support click provides may be accessed by anyone over the age of 16 as long as they are eligible to scram public funds and have needs that are housing related.SNAP supports people for a maximum of two age, up to three hours a week. The needs and boost of the work substance ab exploiter are reviewed in completely 13 weeks. If the portion user still requires support after two years or is deemed to have ongoing requirements then they are referred to different agencies that will provide this. each(prenominal) organisation that is involved in SNAP, has their own policies and commission debates. The values that SNAP have taken as their own are those of respect, virtue, honesty and trust. There is no mission statement that applies over entirely, as for each one employee of SNAP is employed by one of the six agencies , and it is the mission statement of that agency that applies to the individual employee.SNAP has six support planning principles. The prime(prenominal) of these is that the support provided is individualistic. This is a traditional social work value to begin with put forward by Biestek (1961). This value means that the thespian should have it off and understand each divine serve up users unique qualities and situation and take these into nib at all times.SNAP besides advocates person centred therapy. This approach originated from Carl Rogers (Rogers, 1942) and is from the humanist school of psychology. This theory involves the process of providing the service user with unconditional tyrannical regard, empathy and openness as it is these that empower the service user and facilitate their readiness to solve their own issues.SNAP works in an inter-professional manner. Referrals received by SNAP are from a multitude of agencies due to the diversity of service users and their n eeds. SNAP is only able to support those who have difficulties in maintaining a tenancy and anything that does not fall within this remit requires SNAP to mark the service users to other agencies. Further to a greater extent(prenominal), the support provided may involve SNAP liaising with other agencies that may be relevant in the service users life.All SNAPs disturbances are Task centred (Reid Shyne 1969). SNAPs support is classed as short term even though it can continue for up to two years. Task centred approach to incumbrance is commonly done on a much shorter term basis, usually six weeks. SNAP and the service user twain agree their roles and responsibilities during the support this is in the form of a document that makes illuminate to the service user and the support worker, what each will do during the support. This is signed by both at the onset of support. This is in line with the task centred approach and makes clear what difficulties need to be addressed and eachs role in doing this. As all of SNAPs service users are experiencing line of works with regard to housing, this problem solving approach is both practical and relevant. At each 13 week review, SNAP ensures that progress is being make and the service users needs are reassessed. Some of the referrals that are made to SNAP, involve service users in a crisis situation, particularly if threatening eviction is likely. The task centred approach is similar to crisis intervention (Caplan Lindemann -Kanel, 2003, p.14) although crisis intervention has a more psycho-dynamic approach, promoting psychological growth as opposed to task centred theory, which is more based on the understanding that a crisis provides the motivation to act. Both crisis intervention and task centred approaches involve problem solving.SNAP treats its service user in a non judgemental manner. This is one of Biesteks (1961) traditional social work values requiring that the worker does not judge and neither approve or dis approve of the service user. During my shadowing this has been the case.Due to the reputation of SNAPs intervention, being short term housing support, it is difficult to set up committees or long term invitee groups that have an input into the organisation and how it is die hard and the future development. However, SNAP do regularly send out questionnaires to service users in recount to meet whether the service they have received has been useful and whether the service users situation has improved. It has also been suggested that a Mystery Shopper type exercise be undertaken in order to ensure that service users are receiving the best service possible at the point of contact.At each review, the lymph node is asked whether they have been happy with the service they have received from SNAP. They are asked whether their situation has improved, not improved or worsened since support started. They are also asked if they have any suggestions as to whether SNAP could improve their se rvice or whether there is anything that they feel they could do that they are not already doing. It has been decided that as part of my observational bug outment task of undertaking an interview with a service user, I will use this part of the review as questions for my placement interview. On an operational aim, SNAP is entirely user led, due to its task centred approach.As each client is reviewed on a regular basis, there are opportunities throughout the intervention for service users to be able to give feedback at varying points through SNAPs involvement. It is difficult to give service users a strategic role in the organisational development due to the short term nature of the intervention.Whilst shadowing with the support workers, I saw many an(prenominal) examples of proficient practice. Each support worker that I shadowed with was empathetic and appeared to build good relationships with the service users they were assigned to. They appeared to be non judgemental (Biestek ), dealing with sex offenders and expressing a level of sympathy for their inability to rebuild their lives following a conviction. There appears to be high levels of oppression towards the more vulnerable referrals. The benefits agency itself made many service users feel powerless and this was acknowledged by the support workers who then called the agency on behalf of the service users. This was anti- oppressive and illustrated this value to me very clearly. some other area that I will identify as good practice, were the preserve of interventions, and contact made with both the service user and others who were connected to them. Each support worker that I shadowed appeared to make an entry on the computer system after every telephone call made and letter sent as well as after every visit. It would appear that this was done ensuring information regarding each intervention was up to employment and complete. This complies with Section 6.1 of the Codes of Ethics that states thatAs a social care worker, you must(prenominal) be accountable for the quality of your work and take responsibility for maintaining and up(p) your knowledge and skills by maintaining clear and accurate records as required by procedures established for your workWhilst shadowing LC, we found that a service user was going to make a possibly fraudulent Housing public assistance Claim. Once the service user told LH of their intention, LH advised that this would be fraudulent and told the service user that she should not be doing this. The service user stated that she was going to and so LH stated that they would be unavailing to support the service user if this was the course of action that they intended to take. The service user decided to follow LCs advice. This showed honesty and integrity on the part of LC, in accordance to Section 2 of the Social Work Codes of invest as well as SNAPs own personal values of integrity and honesty.After being in the office with various support workers, i t was seeming(a) that at times there were not enough desks and computer terminals for all those in the office to be able to use. Although this did not happen all the time, it did happen regularly. It may be an idea to perhaps invest in some more. Furthermore, again, not all the time, but regularly, it was not possible to sign into the operating system due to the maximum amount of users being logged on to the computers. I have never seen this IT issue before and it struck me as being unusual. I was advised that more licenses have been purchased so the problem is not as great as it was in the past. Although addressing this issue would obviously alleviate any delays in using the IT, making Snap more efficient and effective, it may not be enough of an issue to endorsement the economic investment that would be involved.It could be said that as SNAP is a relatively new company, and with the other established organisations bringing a wealth of knowledge and experience to the table, SNAP is well placed to scarlet pick the best practice from each.SNAP appears to be an efficiently run organisation. The staff appear to be knowledgeable and have the best interests of the client in mind. There are clearly defined systems in place at each level of intervention, including the recording of information.